A cura di @Temp.

Un articolo di Bloomberg descrive le nuove politiche di Starbucks, che implementeranno una “open door policy” simile a quella tenuta nelle biblioteche pubbliche, permettendo anche ai non clienti di occupare posti a sedere e usare i bagni, analizzandone alcune problematiche.

With more than 14,000 Starbucks cafes in the U.S., there are lots of opportunities for incidents to arise with an open-door policy. One group of employees — which Starbucks calls partners — had to call for emergency medical aid after a woman gave birth in their store’s bathroom, Holder said in his summary, calling some of the stories of in-store experiences “stunning” to hear. Other partners shared equally disturbing, if less dramatic, examples of having to navigate highly charged, or potentially violent, interactions.
“For some, the local Starbucks may be one of the only places where they can go to feel safe and warm, much less welcomed,” wrote Holder, a Covington partner.
Many of the tough issues facing Starbucks stores are also front and center for public libraries, said Amy VanScoy, who teaches library science at the University of Buffalo. Some are training staff to use Narcan, which can revive a person who overdoses on heroin. She offers a masters level course that helps librarians develop better cultural competency and identify their own biases.